Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, and peripherals.
Oversee provision of end-user services, including help desk and technical support services.
Manage financial aspects of the IT department, including purchasing, and documenting expenses.
Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
Practice asset management for IT hardware, software, and equipment.
Periodic Audit & assessment of infrastructure.
Onsite Support for connectivity issues and network configurations
Troubleshooting/communication with the Technical team and our ISP in the event of an outage.
Mobile device management.
Manage device-wide rollouts: Proactive rollout of patches, upgrades, and policies.
Identity and access management, give and revoke user access instantaneously, monitor permissions.