· Ensure adherence to the hotel’s credit policy · Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts ·

- Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements ·

- Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable ·

- Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements · Reviews city ledger daily for correct postings of charges and take corrective action where necessary ·

- Monitor and pursue collection of overdue accounts ·