Coach the BAs in-store on client experience.
Provide constructive feedback and motivate the BAs.
Document specific action plan for each BA based on the coaching session.
Follow up on the progress of the BA in the next visit.
Provide summary of in-store coaching to BA manager/stakeholders and Head of Education.
People Management


Manage the day to day of the Field Makeup Trainer.
Align & ensure the execution of makeup in-store coaching calendar of the trainer.
Assess, coach and motivate the makeup field trainer to develop the technical makeup skills of the Beauty Advisors
Beauty Advisors