• Performs the duties of a telephone operator in shifting hours.
• Maintains and follows the monthly schedule to ensure continuous service in the University and Housing.
• Maintains a complete alphabetical listing of all staff.
• Receives telephone trouble reports/requests and refers to the supervisor.
• Trains the new telephone operators.
• Assist employees in sending and locating fax messages.
• Deals with all emergency procedures and emergency calls.
• Answers and assist callers by transferring the calls to the appropriate department/person based on services business required.
• Performs other job-related duties as required.